How OnePlan collects your personal information
OnePlan collects personally identifiable information in a variety of ways. Any information you enter on our websites or forms (online or paper) for products and services, or that you volunteer in any other way, will be collected. The data collected may include your:
- Email address
- Home and/or work address and/or telephone number
- Credit card and other billing information
This information is used by OnePlan for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of OnePlan services.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through OnePlan public message boards, this information may be collected and used by others.
How OnePlan uses & discloses your personal information
(i) Provision of Services
OnePlan collects and uses your personal information to deliver the services you have requested. OnePlan also uses your personally identifiable information to inform you of other products or services available from OnePlan and its affiliates.
OnePlan may also contact you via surveys to conduct market research and collect opinions about current services or new services that may be offered.
(iii) Third-Party Services
(iv) Legal Disclosure
OnePlan collects, uses, and discloses your personal information as described above. However, OnePlan, its affiliates, trusted partners, and sponsors, may disclose your personal information, including your use of the services or websites accessible through the services, for any reason, in its sole discretion to comply with Canadian, U.S., or other laws, regulations, or governmental or legal requests or demands for such information, and act under exigent circumstances to protect the personal safety of users of OnePlan or the public.
OnePlan uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize OnePlan pages, or register with a OnePlan site or service, a cookie helps OnePlan recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same OnePlan website, the information you previously provided can be retrieved, so you can easily use the OnePlan features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the OnePlan websites or services you visit.
Security of your personal information
OnePlan secures your personal information from unauthorized access, use, or disclosure. OnePlan secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. Hard copy information is stored in a secure location and accessible only to authorized OnePlan employees. OnePlan maintains reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed 100% secure. Therefore, while OnePlan strives to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond the control of OnePlan; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and OnePlan through the website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
Access and modifying your information
To ensure you receive the information you need and your privacy is protected, please be sure to regularly update your contact and billing information.
Sale of business
We wish to clarify and confirm that OnePlan may transfer your personal information as an asset in connection with a merger or sale (including bankruptcy or insolvency proceedings) involving all or part of OnePlan, whether by corporate reorganization, share sale, asset sale, or other change of control. OnePlan may share your personal information with other entities owned by OnePlan or that own OnePlan.
Alternatively, you can contact us in writing at:
5063 North Service Road
We will use commercially reasonable efforts to promptly determine and remedy the problem.