OnePlan Mailroom:

The perfect digital mailbox to manage your traditional postal mail

OnePlan Mailroom puts you in complete control of your postal mail and package deliveries. It’s like having your own receptionist – at a fraction of the cost!


Legitimize your business with a professional street address


Stop wasting time driving to a P.O. box to check for mail


Securely check your postal mail on your computer or smartphone


Save time and money - focus on running your business

Get a professional business address for your company, combined with your own virtual postal mailbox system

Here’s how it works:

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Secure your business address

Sign up for a Mailroom plan and start using your professional business address. This is where you’ll receive your company’s physical mail.
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We receive & process your mail

When we receive postal (physical) letters or packages for your business, our team securely scans and digitally stores the outside of each piece in your OnePlan Mailroom account.
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You get notified

Receive an email or SMS notification letting you know that your secure digital mailbox has new mail.
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Mail is handled your way

Log in to your Mailroom account on your phone or computer to preview your mail and choose how to handle it: open it, recycle it, shred it, hold for pickup, or forward the physical mail to the address of your choosing.

Choose from four convenient OnePlan Mailroom plans:

OnePlan Mailroom: Everything you need to manage your business mail

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Your postal mail: online

No more driving to a post office box. Incoming postal mail, including envelopes and packages, gets delivered to your secure online mailbox.

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Professional business address

Your business acquires greater legitimacy with a commercial business address, rather than a home address or P.O. box (think Google StreetView!)

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Remote access to manage your mail

Just like email, all incoming postal mail is easily managed securely online and remotely from your smartphone… 24/7.

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Forward mail & packages

Forward (or pick up) your physical mail & packages on demand. Shred or recycle the less important pieces.

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Open & scan your mail

Decide piece by piece which mail you would like opened and scanned.


How quickly can I start using the address?

The signup process takes as little as a day. You’ll receive a welcome email with instructions and can start using the address immediately.

How do I receive my mail and how long does it take?

As soon as you’ve completed the setup process, our team scans and digitally stores incoming mail in your OnePlan Mailroom account. You will receive a notification of all incoming mail by email or SMS and can then choose how each piece of mail is handled.

Will you open and scan the contents of my mail?

Yes. You can request that the contents of any mail item be scanned. We will scan the contents into a fully searchable PDF that you can view in your account, sync to Google Drive, Dropbox, or download to your local computer. You can set up a rule to automatically have all of your mail contents scanned if you don’t want to request scans individually.

How do I redirect mail?

Once you have set up your OnePlan Mailroom membership, you can begin redirecting mail to your new business address with us. You may notify senders individually of your new address or file a change of address with the post office. Most people prefer to redirect mail from specific senders rather than having all of it sent to us.

How does mail storage in the cloud work vs. physical storage, and what are the fees?

We store both the physical mail we receive, and the digital copies we create after scanning your mail.There are two types of storage: Physical Mail Storage, which is the tangible, physical original of your mail that is kept securely at our facility, and Cloud Mail Storage, which is the digital scans we produce when we process your mail. Your Mailroom membership automatically includes 30 days of free storage for your physical mail. After 30 days, each envelope being stored by us is subject to a charge of $0.05 per day, and each package is $1/day.

Ready to move in? Just want to learn more?

Call us at (905) 315-3480 or book a tour today.