OnePlan Mailroom: the perfect digital mailbox to manage your traditional postal mail

OnePlan Mailroom puts you in complete control of your postal mail and package deliveries. It’s like having your own receptionist – at a fraction of the cost!

Legitimize your business with a professional street address

Stop wasting time driving to a P.O. box to check for mail

Securely check your postal mail on your computer or smartphone

Save time and money – focus on running your business

Get a professional business address for your company, combined with your own virtual postal mailbox system. Here’s how it works:

Choose your business address

Pick a OnePlan location to use as your professional business address. This is where you’ll receive your company’s physical mail.

We receive & process your mail

When we receive postal (physical) letters or packages for your business, our team securely scans and digitally stores the outside of each piece in your OnePlan Mailroom account.

You Get Notified

Receive an email or SMS notification letting you know that your secure digital mailbox has new mail.

Mail is handled your way

Log in to your Mailroom account on your phone or computer to preview your mail and choose how to handle it: open it, recycle it, shred it, hold for pickup, or forward the physical mail to the address of your choosing.

Choose from three convenient OnePlan Mailroom plans:


OnePlan Mailroom: Everything you need to manage your business mail

Your postal mail: online

No more driving to a post office box. Incoming postal mail, including envelopes and packages, gets delivered to your secure online mailbox.

Professional business address

Your business acquires greater legitimacy with a commercial business address, rather than a home address or P.O. box (think Google StreetView!)

Remote access to manage your mail

Just like email, all incoming postal mail is easily managed securely online and remotely from your smartphone….24/7.

Forward mail & packages

Forward (or pick up) your physical mail & packages on demand. Shred or recycle the less important pieces.

Open & scan your mail

Decide piece by piece which mail you would like opened and scanned.


Once you’ve signed up and chosen which address you’ll be using, you can start using the address immediately.

Scans of the mail you receive are delivered to your OnePlan Mailroom account using your account number or ID provided when you signed up. This number is assigned when you sign up for your account, and should appear in the address for all mail we receive on your behalf. We can direct items to different users within your account based on how they are addressed. This can be done with individual or business names, titles and departments. Items delivered to one of our processing facilities should appear in your account the same day. Items received in cities without a processing facility require additional transit time.

Yes. You can request that the contents of any mail item be scanned. We will scan the contents into a fully searchable PDF that you can view in your account, sync to Google Drive, Dropbox, or download to your local computer. You can set up a rule to automatically have all of your mail contents scanned if you don’t want to request scans individually.

Once you have subscribed to OnePlan Mailroom and completed a postal consent form, you can begin redirecting mail to your new address. You may notify senders individually of your new address or file a change of address with the post office. Most people prefer to redirect mail from specific senders rather than having all of it sent to us.

We store both the physical mail we receive, and the digital copies we create after scanning your mail.There are two types of storage: Physical Mail Storage, which is the tangible, physical original of your mail that is kept securely at one of our facilities, and Cloud Mail Storage, which is the digital scans we produce when we process your mail. Your subscription automatically includes 30 days of free storage for your physical mail, and 10 days of free storage for your packages. After this time period, there is a charge of $0.05 per mail item, per day, for mail pieces that have not been picked up or directed to be forwarded or shredded.